Terms & Conditions
About UsFingershield
Safety (UK) are completely dedicated to your total satisfaction. If you
have any suggestions or comments please email us using the link on the
store page.
Our Contact details:
Fingershield (UK) Ltd
Unit C4
Broadoak Business Park
Ashburton Road West
Trafford Park
Manchester
M17 1RW
United Kingdom
Phone: 0800 980 9444
Fax: 0161 272 7000
Email: info@fingershield.co.uk
VAT number: 707-8774-96
Fingershield Safety (UK) is a trading name of Fingershield (UK) Limited.
Making A PurchaseMaking
a purchase could not be easier. Just browse our store, and add any
items that you wish to buy into the shopping cart. After you have
finished your selection, click on 'Checkout' and you will be asked for a
few details that we need to be able to complete the order.
We accept credit card payment.
We
accept Visa and Mastercard. We do not charge for any item until it is
ready to ship. Backordered items are not charged until they are shipped.
You may send your credit card information via phone, fax, snail mail or
over the Internet.
When
confirmation of order is received, this is to indicate that we have
received your order. It does not indicate that a contract exists between
us. We will indicate acceptance of your order, and hence a contract
between us, when we send you an invoice. We have included this term to
protect us in the case that a mistake has been made in pricing, we have
inadvertently under-priced goods, or we are no longer able to supply a
particular product for some reason. In the case of a change of price, we
will always contact you first to ensure that the price is acceptable.
Pricing InformationCarriage prices vary depending on order quantity and product type.
Please refer to our carriage prices by refering to our prices section on our website, this can be accessed by clicking here.
For
a international postage and packaging prices, please contact
us on 0800 980 9444 in the UK or +44 161 272 5500 international.
Tax Charges
For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.
Delivery ScheduleWe deliver your order right away. We will normally send your order to you in 2-3 business days .
Back OrdersIf
your item is not in stock, we will back order for you. You will always
be emailed with the option to cancel your order if you would rather not
wait.
Credit Card SecurityWhen
the order is placed at our website, credit card numbers are encrypted
using 128 bit encryption. They are only decrypted after they reach our
computer. They are not held in clear text on any web site.
Guarantee and Complaints ProcedureWe guarantee your satisfaction, if you are not totally satisfied you can write a formal complaint to the following address:
Complaints
Fingershield Safety (UK)
Unit C4
Broadoak Business Park
Ashburton Road West
Trafford Park
Manchester
M17 1RW
We aim to have responded to your complaint and have it resolved within 14 working days.
Reaching UsIf
you need to reach us, please email us using the link on the store page,
alternatively, you can call on 0800 980 9444 (International +44 161 272
5500), fax us on 0161 272 7000 or write to us at:
Unit C4
Broadoak Business Park
Ashburton Road West
Trafford Park
Manchester
M17 1RW